Success Stories

Customer Testimonials

OK,  You made me a believer.  Last year we had two ovens and our gas bill was $2400.00. This year we have 3 ovens and our gas bill for last month was $873.00 NICE.  Thanks!

~ John Berruti, Harvest House Bakery  •  Farmingdale, NJ

I know that if I need equipment for one of my bakeries, I only need make one phone call and I will be well taken care of, both before and after the sale. I also found that the equipment you sell is quality. It is just what I need for my bakeries to run well. It is nice to no longer need to go shopping for either equipment or suppliers.

~ Wayne V. Jordan, Franchisee  •  Chesapeake Bagel Bakery

This has been the most successful expansion in the seventy year history of Quinzani's Bakery and much of that success stems from the hard work of Empire. Let me thank you personally for helping me choose the right equipment for the job. As you know, I have daily responsibilities at the bakery and it is not practical or economical for me to travel all over the East Coast to shop for production equipment. Your recommendations in that regard were particularly important and dramatically successful.

Please express my thanks also to your tireless employees who helped to coordinate the seemingly endless shipments of equipment with the schedule of the bakery and the riggers.

I certainly look forward to working with Empire in the future.

~ Stephen Quinzani, Quinzani Bros, Inc.  •  Boston , MA

My experience with Empire has been extremely advantageous. Not only has their equipment performed as promised, their staff of knowledgeable sales people and pleasantly helpful office personnel, has made the Bagel Bazaar Corp. devoted customers.

~ Michael Policastro, Bagel Bazaar  •  Edison, NJ

We at Bruno Bakery would like to thank Empire for your top-of-the-line equipment and prompt attention to us during our 10 year relationship. You have gotten us everything and anything we asked for in bakery equipment.

And that is why, whenever I need to purchase a new piece of equipment, I will still call the people at Empire.

~ Biagio Settepani, Bruno Bakery  •  Brooklyn, NY

When Gib's Bagels plans to expand, you will be the first professional we will call. If you ever need a reference, please use our name - your company is a godsend.

~ Brian R. Long, Owner, Gib's Bagels  •  Ft. Collins , CO

This equipment has delivered EXACTLY what you promised, and more than any other equipment we've purchased, has paid for itself from the first day.

I would recommend that anyone using 150 bags of flour a week or more investigate the possibility of installing one of your systems.

~ Frank Kitchens, President, Voila Bakeries, Inc.  •  Brooklyn , NY

I was reminded how well I have been treated by your company over the last three years. The service and attention I have and continue to receive would be hard to match. In a time when service usually ends with the sale, my partner and I speak often of the unparalleled service we have received from your organization.

~ Laurence S. Nelson, President, The Old Dominion Bagel Co.  •  Centreville , VA

We'd like to thank you for all your help with our latest project, Vanilla Bean Bakery. We appreciate all the support you've given us from recommending the proper oven size for our needs to sending out a "personal trainer" to help educate us on the ins and outs of our wonderful deck oven.

Even though we're not a local bakery to you, we feel like you give us that much attention. Thanks!

~ Gale Gand & Rick Tramonto, Chef/Owners, Vanilla Bean Bakery  •  Northfield , IL

As I started to work with dealers from several of the better know bakery equipment manufacturers, I considered not only the price of the equipment, but also several other key factors.

In all of these areas your company stood far above the rest. From the first time we spoke, it was obvious that this was not just another "sale" and that - to you - I was not just another customer asking too many questions.

~ Broadway Bagels  •  Mobile , AL

I want to personally thank you for all the fine work your company has done and all the professionalism demonstrated during the buying and installation of my new oven.

Empire Equipment lived up to all my expectations. I would be glad to recommend Empire Equipment to any of your future customers.

~ Gregory J. Mistell , President, Neighborhood Baking Co.  •  Portland , OR

I wanted to drop you a note to thank you for all the help that Empire has been to Alpine. Our business has relied on Empire from its beginning and the service has been tremendous. The support when we needed it at our opening, was second to none and as we are preparing to open our 6th unit, Empire is still right there.

~ Christopher Sullivan, Office of the President, Alpine Bagels & Brews  •  Nashville , TN

It is nice to know that you can receive the same service 3,000 miles away that you can from around the corner.

It is because of your high standard of service, that we are please to be working with you on our third, and most exciting Seattle store. I look forward to working with you on even more stores in the future.

~ Peter G. Ryan, President, Bagel Oasis  •  Seattle , WA

I want to congratulate you for having built a truly exceptional team. Our experience with you was delightful, on all fronts. Keep up the good work.

~ Christopher S. Bender, Managing Director, Big Dog Bagel Deli  •  Arlington , VA

Please pass on to the other people at Empire my satisfaction thus far in using your company for my start-up bagel bakery's needs. Everyone that I have worked with has been helpful, friendly, and cooperative. Your professional support is greatly appreciated.

~ Gary D. Vosburgh, President, The Bagel Basket/Holey Rollers, Inc.  •  O'Fallon, IL

When we first spoke, you promised us assistance in laying out the store, supplying us with the necessary equipment, training and service. We have received all that plus more.

~ Gerald Roseman, Jan S. Janiak, The Bronx Bagel  •  Westboro , MA

I am writing to say that dealing with your company over the last two years has been great.

From the first discussions we had with Empire, it was obvious we were dealing with complete and total professionals. The delivery and installation of everything went smoothly. Service support has also been great as the staff here at Bagel Rising learns to use all the equipment. Most importantly, everything we purchased is running well and is very high quality.

~ Mark J. Goldsmith, President, Bagel Rising  •  Allston , MA

I wanted to let you know that Blue Moon Bagel is starting it's fourth week of operations. Time has flown by so fast that Brenda and I have not had an opportunity to let you and your staff know that we are very appreciative of everything Empire has done to assist and support our efforts. Everyone at Empire has been very helpful.

~ Michael D. Williams, Brenda Williams, Blue Moon Bagel  •  Teays Valley